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Online Banking

24/7 Electronic Services

First Citizens goes the distance in delivering superb customer service to our customers. We understand that our customers are different, but together have made First Citizens the success story that it is today.

As such we cater for all our customers’ needs, whether it is for speed and electronic convenience or for those who prefer or who need the human touch.

We are proud to be a premier local bank, leading in technology to the benefit our customers, to offer both state of the art 24/7 Electronic Self Service channels as well as a highly and professionally trained Contact Centre.

First Citizens has always been the leader in technology in the local banking industry and has developed a leading edge suite of 24/7 electronic services designed for you, our varied customers but for your common banking needs, and more.

These services all offer what our customers want today:

  • Convenience
  • Speed
  • Easy Access and
  • Affordability

So if you are comfortable with the telephone, or have a strong preference for the PC or your mobile phone, First Citizens caters especially for you.

All your basic information and transactional needs e.g account balances, transfers, bill /credit card payments and even your cash needs are taken care of by our four (4) services, viz:

We welcome you to the world of First Citizens Electronic Banking where our purpose and promise to you is simply to enhance your life through saving you precious time and money!

We hope that you take advantage of these wonderfully easy and convenient services and use the newfound time to do what you really should be doing…..enjoying life, however you define that to be!

  • Classic Credit Card “Shopping”
  • Card Safety Tips
  • E first
  • Contact Centre
  • Point of Sale Terminal
  • Mobile Banking