First Citizens Contact Centre
The First Citizens Contact Centre is synonymous with the nationally established customer service contact number 62-FIRST (623-4778).
Our highly trained team of Contact Centre Customer Service Representatives (CSRs), accessible through 62-FIRST (623-4778), Option 3, go the extra mile for you, with best in market extended opening hours of 6am to 10pm, Monday to Friday, excluding weekends and public holidays.
The extended hours and the human touch through our Contact Centre CSRs is a deliberate strategy to be accessible to our customers with the greatest level of convenience.
Our knowledgeable and experienced Contact Centre CSRs are there to assist you by:
Our Contact Centre CSRs are ready, waiting and willing to assist you.
Call 62-FIRST today to experience the First Citizens customer experience!