First Citizens Contact Centre
The First Citizens Contact Centre is synonymous with the nationally established customer service contact number 62-FIRST (623-4778).
Our highly trained team of Contact Centre Customer Service Representatives (CSRs), accessible through 62-FIRST (623-4778), Option 3, are available from 6am to 10pm everyday inclusive of weekends and holidays.
The extended hours and the human touch through our Contact Centre CSRs is a deliberate strategy to be accessible to our customers with the greatest level of convenience.
Our knowledgeable and experienced Contact Centre CSRs are there to assist you by:
Our Contact Centre CSRs are ready, waiting and willing to assist you.
Call 62-FIRST today to experience the First Citizens customer experience!