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Mobile Web

First Citizens Mobile Web is a secure mobile banking website you access from your cell phone or mobile device at any time of the day, every day. Just go to from your mobile browser. First Citizens Mobile Web allows you to: 

  • Check your account balances (for eligible accounts) 
  • View a list of your most recent account activity 
  • Search for account transactions (based on Amount, Date, Cheque Number) 
  • Transfer money between eligible accounts (immediate and scheduled transfers)
  • Receive alerts important to you
To use First Citizens Mobile Web you need the following: 
  • To be registered for First Citizens Online Banking 
  • To be registered for First Citizens Mobile Banking (with at least one verified mobile device) 
  • To have a registered mobile device that supports web browsing
  • To have a mobile device with a wireless data plan with your mobile carrier

How do I access First Citizens Mobile Web?

From your mobile phone's browser, simply type in and then log on using your First Citizens Online Banking user ID and password. 

How do I view my account balances? 

After you log on to, the First Citizens Mobile Web home page displays a list of your accounts and their balances. You can return to this page at any time by selecting the Accounts option from the menu displayed on the screen. 


How do I view details of my accounts transactions? 

After you log on to, you can click on any of the accounts listed in Accounts to view that account's activity. The Account Activity page will display transactions, beginning with the most recent transaction. By clicking on an account transaction, you can see the details for that specific transaction. 


How do I search for account transactions? 

After logging into, select the Search option from the menu displayed on the screen. After selecting the account to conduct the search, you have the option to search for transactions based on amount, cheque number or date range. 


How do I transfer funds between my accounts?

After logging into, select the Transfer Funds option from the menu displayed on the screen. You select the accounts to transfer between, enter an amount, verify your transfer and submit. 

Click here to find out more ...


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  • Point of Sale Terminal
  • Mobile Banking